Health and wellbeing checks
Blood pressure, observations and a considered check-in at home.
- What a visit involves
- Blood pressure and routine observations, recorded and explained, with time to talk.
Regulated by the Care Quality Commission
Care at home and private nursing across London.
For families arranging support for a parent, and for private clients who want a nurse to come to them. Two services, one regulated team.
Experienced clinical leadership
Our Head of Care has more than 15 years across the NHS and independent healthcare, combining hands-on nursing with senior clinical leadership.
Priority areas
Lambeth, Croydon, Sutton, Wandsworth, Kensington & Chelsea, and Hammersmith & Fulham. Elsewhere? Get in touch to confirm support for your location.
Care at home for someone you love.
Most families who call us are arranging care for a parent. Care is planned around their needs, preferences and routines, in their own home, and we talk it through with you first.
Domiciliary carePersonalised support with day-to-day care, planned around routines.Live-in careA carer who lives in, so support is there 24/7.Palliative careCompassionate practical and emotional support through serious illness.End of life careCompassionate, dignified support during the final stages of life.Dementia supportPerson-centred care for people living with dementia.Complex carePerson-centred support for more involved day-to-day needs.
Priority areas: Lambeth, Croydon, Sutton, Wandsworth, Kensington & Chelsea, and Hammersmith & Fulham. Please get in touch to confirm support for your location.
Private nursing, in your own home.
Launching soon. Discreet nursing visits across London, clinically led by our Head of Care. The scope, location and fee of every visit are agreed before it’s confirmed.
Wound care
Assessment, dressing support and monitoring within an agreed care plan.
- What a visit involves
- A look at how the wound is healing, a fresh dressing and a note of any changes.
Catheter and stoma care
Practical nursing support shaped around the person and their existing clinical plan.
- What a visit involves
- Practical care that follows the plan already in place, in the privacy of home.
Support after hospital
Planned support after surgery or discharge, with clear boundaries and escalation routes.
- What a visit involves
- Planned visits in the days after you’re home.
Medication support
Medication support and record keeping within the agreed care plan.
- What a visit involves
- Support with medication as set out in the care plan, with careful records kept.
Choose a service to see what a visit involves. Prices are given on enquiry and always agreed before a visit is confirmed.
How care starts
The same three steps for both services. Nothing is arranged until you’ve agreed it.
- 01
Tell us what you need and we’ll talk it through
Call or send an enquiry with a brief outline and the postcode where care is needed. We call you back during office hours, Monday to Friday, 8:30am to 5:30pm, to book an assessment.
- 02
A considered review
For Care at Home, we look at needs, preferences and routines. For private nursing, a clinician confirms whether we’re the right service. Everything is bespoke and personalised to your requirements.
- 03
Your visit is arranged
Once you have agreed the plan, we arrange a suitable carer or nurse.
The people behind PalCare
Two co-founders, and a Head of Care with more than 15 years in nursing and care leadership.
Hina Bajwa
Co-founder and COO
Hina’s experience and commitment to effective community care are the foundation of PalCare. Her aim is a service that’s easy to reach for those who need it most, where everyone feels safe, appreciated and heard.
Annie Mughal
Co-founder
Annie shares the dream of a care agency rooted in kindness, dignity and compassion, and believes everyone deserves to feel valued, respected and cared for.
“The dream is simple, to provide care with care.”
Questions, answered
Still unsure about something? Call us and we’ll talk it through.
Speak to someone
020 3874 0693Mon–Fri · 8:30am–5:30pm
Make an enquiryExisting customers and staff: use the 24/7 emergency on-call route you’ve been given.
Do you offer live-in care?
Yes, live-in care is available. Tell us a little about the person and their home, and we’ll talk through what’s involved.
Which areas do you cover?
Our priority areas for Care at Home are Lambeth, Croydon, Sutton, Wandsworth, Kensington & Chelsea, and Hammersmith & Fulham. Please get in touch to confirm support for your location.
Private nursing, launching soon, will offer call-out visits across London.
What is the on-call line for?
PalCare runs a 24/7 emergency on-call route for existing PalCare customers and staff only. If you’re new to PalCare, call 020 3874 0693, Monday to Friday, 8:30am to 5:30pm.
How quickly can care start?
It depends on what’s needed and where. We’ll confirm this when you get in touch.
How does private nursing work?
Private nursing is launching soon. Tell us what you need and the postcode where care is needed, and we’ll call you back to book an assessment. A clinician confirms whether PalCare is the right service, and once you have agreed the plan and the fee, a suitable nurse is arranged.
How are private nursing fees set?
Fees are set per visit and per service. We give you the price when you enquire, and the fee is agreed with you before any visit is confirmed.
Tell us what you’re looking for.
Three short steps. We’ll call you back and arrange an assessment.
