About PalCare
Compassionate care. Community heart.
Our mission is to provide compassionate, dignified and person-centred palliative, end of life and nursing care.
In a sector often dominated by large, impersonal franchises, we saw a need for something different. A service that doesn't just 'pop in' for 15 minutes, but one that takes the time to understand the person behind the patient. We support individuals and their families with respect, comfort and compassion at every stage of life's journey.
We are a person-centred organisation. We take time to listen, plan care around each individual, and review support as needs change. From day-to-day assistance to end-of-life care, every moment is met with care and compassion.
Our Leadership
Meet the people behind the care
PalCare is led by people committed to compassionate, dignified and person-centred care.
Hina Bajwa
Director
Meet Hina, the visionary behind PalCare. Her experience, passion and commitment for providing effective community care is what sets the foundation here at PalCare. Her aim is to create an innovative, easy to access service for those who need it the most and an environment where everyone feels safe, appreciated and heard. The dream is simple, to provide care with care.
Annie Mughal
Director
Annie's support for PalCare comes from a dream of helping create a care agency rooted in kindness, dignity and compassion. With a generous spirit and a passion for helping others, she believes everyone deserves to feel valued, respected and cared for. As a Director, she supports PalCare's founding vision of making a meaningful difference to people who need care and to the families around them.
Grant Brown
Registered Manager and Head of Care
Grant brings more than 15 years of experience across the NHS and independent healthcare sector, combining hands-on nursing with senior clinical and care leadership. His background includes roles at The London Clinic and Chelsea and Westminster NHS Trust, alongside experience in rehabilitation, supported living and care in people's own homes. With expertise in clinical governance, patient safety and staff development, he brings a practical focus on care quality to his role as PalCare's Registered Manager and Head of Care. He is committed to compassionate, person-centred care that respects each individual's needs, dignity and preferences.
Our Priority Areas
Our priority areas are Lambeth, Croydon, Sutton, Wandsworth, Chelsea and Hammersmith & Fulham. Please get in touch so we can discuss the care you need and confirm support for your location.
Start the conversation
Choosing care is a significant decision. Call or email us to discuss your needs and the next steps.
General enquiries: Monday–Friday, 8:30am–5:30pm. A 24/7 emergency on-call route is available for existing customers and staff.